Online Ordering, Convenience, Vending Operators, OCS Operators, Technology

A Step-by-Step Guide to Vending & OCS Operators Transitioning Customers to Online Ordering

You already know the importance of having modern conveniences. However, you also want an easy change for your customers. One big shift among vending and OCS Operators is moving their customers to online ordering platforms. But it’s not always easy to make the change. So, let’s talk about some of the things you can do to make the process easier — for both you and your customers! Below, we will answer all the questions you might be asking.

Will the customer be OK with it?

Before making the switch, talk to your customers. Ask them about their comfort levels with online ordering. Then, provide any assistance where it is needed. Some customers may readily embrace the change, while others may need more guidance. They need to know you have their back — and their breakroom!

Will I lose sales?

It’s natural to consider the state of your sales. But with the right approach, online ordering can increase sales. Yes, it’s true! It’s common to see an increase of 20-25% in sales. By using a platform that features popular brands and new products and is easy to use, you can gain new loyal customers and increase sales.  Plus, automated reminders can also help with consistent orders.

How do I do it?

Supply Wizards, Automation, Increase Sales, Customer Convenience, Enterprise Solutions

Moving customers to an online ordering platform involves a structured approach:

  • Determine which customers to invite and inform them about the new change.
  • Give them information that is customized to their needs.
  • Set up a delivery schedule to keep it going.
  • Send an introductory email providing the customers their unique login credentials and basic instructions.
  • Follow up to make sure they have a positive experience.
  • Address any concerns along the way.

Working with Supply Wizards makes the switch even easier. We handle adding customers, products, product images, and customized lists to the platform as well as helping with introductory emails and support.

Benefits of Online Ordering

Online ordering has many benefits for both operators and customers. For one, it makes ordering office coffee products, office pantry refreshments and water filtration supplies easy.  It also helps you offer a wide range of products to your customers. The best part? It’s super convenient to manage office coffee orders, and more any time, anywhere. With the right platform, you can improve customer satisfaction and increase sales.

Why Work With Us?

At Supply Wizards, we understand the challenge of moving from a traditional service to online ordering. But our platform is made to simplify business operations for Vending and OCS Operators like you. With customizable flyers, automated reminders, and full support, we will make sure you have a smooth transition. And we’ll do this while maximizing your sales potential. Ready to get started? Contact us today to learn more!

Vending Operators, OCS Operators, Supply Wizards Online Ordering

Making Online Ordering Easy With a Powerful Platform, a Fresh Look, and an Improved Website

In today’s business world, offering a customer-centric experience is really important. Here at Supply Wizards, we’re proud to continually grow in the convenience services industry. To reflect our progress, we recently refreshed our look and launched a new website. We strongly feel that these changes better reflect our platform and our services. Ultimately, our primary goal is to assist Vending and OCS Operators, along with other businesses that provide delivery services, in enhancing their customers’ experiences.

New Logo: Mixing Old and New

We reimagined the  Supply Wizards’ logo with a more modern take and bold colors. For example, the U in our logo signifies a shopping cart to show that our platform makes online shopping a breeze for our OCS Operators’ customers. Overall, the logo signals that we offer a powerful platform that may seem like magic but is born of hard work and ingenuity.

Fresh Website: New and Improved

Our brand changes don’t stop at the logo. The website got a makeover too. As part of our evolution, we redesigned our website to reflect a more updated and modern feel. It looks nice, but it also works better. The changes also make the website easier to use with improved functionality to give the visitor a better user experience. Learn more about our services, find what you need quickly, and set up a demo meeting with our team through our easy-to-navigate website.

Helping OCS Operators and More: Easy and Convenient

Increase Sales, Vending Operators, OCS Operators, Supply Wizards Online Ordering, Enterprise Solutions

What hasn’t changed is our powerful platform, which is easy to integrate into numerous prominent vending management systems (VMS). Our platform makes it easy for OCS Operators to receive orders online. Before, they had to deal with calls and emails from customers. Now, it’s much simpler. Our platform works with existing VMS systems that OCS Operators already use. This means they can be more efficient and put their customers first. Even if they don’t have an existing VMS, our platform can work as a standalone solution.  As a result, the OCS operator can focus on providing a customer-first experience. Our powerful platform is a turnkey solution that offers efficient and streamlined processes that customers will love.

For Businesses That Provides Delivery Services

The changes we made aren’t only good for OCS Operators. In fact, our platform works for any business that provides delivery services in the convenience services industry. They can leverage our platform to make online ordering simple for their customer base, which helps them make more money and keeps the process efficient.

Changing the Convenience Services Industry

In short, Supply Wizards’ logo refresh and new website are just a part of our strategy to make impactful changes within the convenience services industry. Through our powerful platform, unique services, and technology; we want to help OCS Operators and other businesses give their customers a better experience. So, take a look at the new website and be part of this exciting change!

Contact Supply Wizards at (877) 828-7497 or info@supplywizards.com to get started.