Automation

Refreshments, Online Ordering, Convenience, Vending Operators, OCS Operators

How to Pick the Best Refreshments for Your Customers’ Break Rooms

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As a Vending and OCS operator you know how hard it can be to select refreshments for your clients. There are many different tastes and preferences, so how can you know they’ll love the snacks and beverages you select for their break room?

Vending and OCS Operators often ask us, “What refreshments should I stock in my client’s break room?” And we understand the value of knowing your customer. That’s why we’ve dedicated this blog to factors you should consider when selecting the office coffee, snacks, beverages, and other essentials to meet your customers’ needs.

Survey Your Clients

Yes, it can be as simple as asking your customers what they want! You can survey your customers to get their thoughts about refreshments and products they want in the break room. Whether it’s coffee and tea, tasty snacks, ready-to-eat meals, or sundries, you should be prepared to deliver the products your clients want most.

Follow the Data

Again, it’s important to study and know your client. So, do your research and follow the data! For example, you might notice that your clients have Millennial and Gen Z employees. Those customers may want energy drinks, cold brew, protein bars, Kombucha, plant-based options, and other trendy snacks. On the other hand, teams with Generation X employees might want hot coffee and tea, flavored water, and tasty juices. In other words, optimize your product mix based on workplace demographics.

Consider Dietary Needs and Preferences

Now more than ever, people have specific diets, restrictions, and preferences. Make sure to stock a variety of refreshments in the break room. Consider gluten-free, vegan, vegetarian, organic, protein, and keto-friendly refreshment options. Your customers will appreciate it!

Supply Wizards, Automation, Increase Sales, Customer Convenience, B2B Enterprise Solutions

Choose Healthy Refreshments

If you’re looking for ways to support your client’s employees health and wellness goals, start with the break room. You can help your clients keep their staff energized and engaged by  providing healthy refreshments, such as salads, raw nuts, and sugar-free snacks. Your clients will appreciate that you are partnering with them to keep their team thriving. After all, healthy and happy employees mean fewer sick days, reduced healthcare costs, and a more productive workspace. It’s a win for everyone!

Benefits of Office Refreshments

There are so many reasons to offer tasty refreshments at work. Not only does it give employees a place to wind down between tasks. But it’s also convenient on busy days. A great break room can help retain employees and also recruit new talent. Plus, it gives your customers a place to connect and collaborate outside of a meeting room. This can boost overall company morale and happiness.

How We Can Help!

By offering products through Supply Wizards’ online ordering platform, you can make it easy for your customers to find refreshments they love and discover new snacks and beverages. Not only that, but clients can see your digital promotional banner on their personalized online ordering system. You can use this banner to promote new and popular products to the client. In short, our online ordering platform is a WIN for the client because it offers them convenience. It’s a WIN for your business because you can increase product sales.

Ready to learn more? Contact us today to get started. We can’t wait to work with you!

Online Ordering, Convenience, Vending Operators, OCS Operators, Technology

A Step-by-Step Guide to Vending & OCS Operators Transitioning Customers to Online Ordering

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You already know the importance of having modern conveniences. However, you also want an easy change for your customers. One big shift among vending and OCS Operators is moving their customers to online ordering platforms. But it’s not always easy to make the change. So, let’s talk about some of the things you can do to make the process easier — for both you and your customers! Below, we will answer all the questions you might be asking.

Will the customer be OK with it?

Before making the switch, talk to your customers. Ask them about their comfort levels with online ordering. Then, provide any assistance where it is needed. Some customers may readily embrace the change, while others may need more guidance. They need to know you have their back — and their breakroom!

Will I lose sales?

It’s natural to consider the state of your sales. But with the right approach, online ordering can increase sales. Yes, it’s true! It’s common to see an increase of 20-25% in sales. By using a platform that features popular brands and new products and is easy to use, you can gain new loyal customers and increase sales.  Plus, automated reminders can also help with consistent orders.

How do I do it?

Supply Wizards, Automation, Increase Sales, Customer Convenience, Enterprise Solutions

Moving customers to an online ordering platform involves a structured approach:

  • Determine which customers to invite and inform them about the new change.
  • Give them information that is customized to their needs.
  • Set up a delivery schedule to keep it going.
  • Send an introductory email providing the customers their unique login credentials and basic instructions.
  • Follow up to make sure they have a positive experience.
  • Address any concerns along the way.

Working with Supply Wizards makes the switch even easier. We handle adding customers, products, product images, and customized lists to the platform as well as helping with introductory emails and support.

Benefits of Online Ordering

Online ordering has many benefits for both operators and customers. For one, it makes ordering office coffee products, office pantry refreshments and water filtration supplies easy.  It also helps you offer a wide range of products to your customers. The best part? It’s super convenient to manage office coffee orders, and more any time, anywhere. With the right platform, you can improve customer satisfaction and increase sales.

Why Work With Us?

At Supply Wizards, we understand the challenge of moving from a traditional service to online ordering. But our platform is made to simplify business operations for Vending and OCS Operators like you. With customizable flyers, automated reminders, and full support, we will make sure you have a smooth transition. And we’ll do this while maximizing your sales potential. Ready to get started? Contact us today to learn more!

Vending Operators, OCS Operators, Online Ordering, Inbound Conference

Top Takeaways from HubSpot’s 2023 Inbound Conference

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We’re always on the lookout for ideas and information to serve our clients better. That’s why we recently attended the HubSpot Inbound Conference. This event was filled with valuable sessions and insights that we believe can benefit all business owners—especially Vending and OCS operators. Here are the top takeaways from the Inbound Conference.

Protect Your Business from Cyber Criminals

In today’s digital age, cybersecurity is more important than ever. In fact, cybercrime is a massive economy that will cost a staggering $8 trillion in 2023. So, here are some tips to protect your business:

    1. Unique Passwords: Always use strong, unique passwords for your online accounts. A mix of letters, numbers, and symbols can improve your security.
    2. 2-Factor Authorization: Use 2-factor authentication wherever possible. This provides an extra layer of protection by requiring verification.
    3. Beware of Phishing: Look for signs of phishing attempts. Cybercriminals often use fake emails or messages to trick you into sharing sensitive information.
    4. Regular Backups: Make sure you have regular backups of your important files. In case of a cyberattack, having backup copies can save your valuable data.
    5. Limit Personal Data Sharing: Reduce the personal information you share online. The less you share, the safer you are.

Use Automation to Improve Your Service Experience

Loyalty Rewards Program, Cyber Security, Automation, Increase Sales, Vending Operators, OCS Operators, Online Ordering, Enterprise Solutions, Inbound Conference

Automation is a game-changer in today’s business world. Why? Because it can streamline processes, improve productivity, and provide faster responses to customers. However, it’s important to find a balance between automation and the human touch. That’s especially true in customer service.

One of the best parts of automation is that it reduces costs. This is especially useful for repetitive tasks. In fact, it allows you to provide support 24/7, so you can give quick responses. However, service is emotional. In other words, technology can’t replace real human interactions. Therefore, this feature should complement, not replace, real employees. That’s why, successful businesses find ways to combine both for an exceptional customer service experience.

Drive New Business and Customer Loyalty with Rewards

Reward programs are powerful tools for getting and keeping customers. There are many benefits to reward programs  Plus, they can boost your business:

  1. Motivate Action: Rewards programs motivate customers to take specific actions. These may include making purchases, leaving reviews, or referring friends.
  2. Personalization: Today’s consumers want personalized offers. Therefore, making rewards for individual preferences can impact your business.
  3. Engage Customers: Rewards create value for customers. As a result, it captures their attention and keeps them engaged with your brand.
  4. Feedback and Reviews: Tell customers to give feedback and reviews. This can build your reputation and gain new customers.
  5. Customer Referrals: Leverage customer referrals to generate leads. Happy customers are your best brand advocates.

By using these strategies, you can get new business and gain customer loyalty. With these valuable insights, you can transform how you serve your clients. We hope that these takeaways will also benefit your business and help you stay ahead in an ever-evolving marketplace.

Transform your office pantry, office coffee, or hotel pantry business using our online ordering platform. Reach out to us if you’re prepared to revolutionize the way you cater to your clients.