The Supply Wizards Blog

Up until March of 2020, the relationships that OCS operators built with customers were mainly done through routine face-to-face interactions: regular visits from drivers and sales reps to key accounts to make sure needs were being met and exceeded. But once everything...

Early into the Covid-19 pandemic, when operators were scrambling to figure out how to proceed (if they could at all) in this brand new environment, there were a handful that had the ability to try and meet the changing landscape head-on. These were the operators who...

So much of an OCS operator’s success depends on face-to-face communication. The initial sales meeting, routine deliveries, and even the occasional repair call offer ample opportunity to connect with customers and prospects. It’s during these interactions relationships...

Factors affecting operations might be out of your control right now, but you can still shape how you adapt and prepare your business for when things start to pick up again, all while keeping employees and customers safe and healthy. This was the main theme of NAMA’S...

Despite the current situation and the impact of COVID-19, there is still reason to be optimistic about the future of vending and OCS. That reason is technology. Software platforms are popping up all over to help make operations more efficient, leading to better...

When was the last time you looked up a service you needed in a phone book? It’s probably been quite a while. The internet is the go-to source most people use when searching for and researching products and services.  In fact, almost 90% turn to internet searches...

Online ordering is a popular phrase floating around the OCS industry these days. Some operators have been quick to add it to their tech stack, while others are a little more reluctant. The arguments for both are strong and valid. But whichever side you're on right...

When you buy a new car, it’s likely that you do some research before deciding to purchase it. You first consider your needs and then find vehicles that fit them. After that’s figured out, you dive into the features of each car and answer a plethora of questions before...