Coffee Products tag - Tech 2 Success

Online Ordering, Vending Operators, OCS Operators, Snacks, Beverages, Coffee, Office Pantry Refreshments

How Vending & OCS Operators Can Win New Business With the Supply Wizard Online Ordering Platform

November 22, 2024September 30, 2024 by Katie

The business world today moves fast. That’s why you want to have an edge over the competition. For vending operators, an online ordering platform could be the key to winning new business. From office managers to Human Resource managers, many workplace professionals are already used to ordering refreshments, supplies, and other office essentials online. They likely use sites like Amazon, Staples, or some other big box retail store. So, to win new business, you must meet clients where they are.

Why Online Ordering is a Must

Gone are the days when clients would call or email their orders. Now, many want things easy and fast. They want to click through a website and place their orders themselves. Offering online ordering not only makes it convenient for clients. It also sets you apart from other Vending & OCS Operators who may not offer this service. Are you still relying on phone calls and outdated order forms? Well, you might be risking being left behind in a market where convenience is king.

More and more operators are catching onto the benefits of online ordering. By showing an online ordering platform during a client sales pitch, you can highlight your commitment to innovation and customer service. Plus, younger managers, especially from Millennial or Gen Z generations, expect a client-first experience. So, they may choose to do business with you depending on if you can provide innovative solutions that make their jobs easier.

Showcase Your Product Catalog

Don’t miss out on winning new business! Potential clients want to know the breadth of products you offer. Do you offer coffee brands, snacks, beverages, or healthy selections? Well, then show them off! One of the best ways to win new business is by making it easy to see your entire catalog. Show potential clients the range of refreshments and products you can offer them through an online ordering platform. It will help give them fresh ideas on what they can offer their employees to keep them excited about coming to the office.

Giving a visual and organized catalog is far more useful than an outdated Excel sheet or a paper list. They are more likely to work with a system that lets them view and select products in real time. Plus, you can always add new products to keep the client’s workforce happy and engaged. Moreover, you’ll be able to share higher price point items and add to your bottom line.

Online Ordering Shows Your Expertise and Helps you Win New Business

By offering an online ordering platform, you can show new business that you’re not just keeping up with the times. You are showing that you are also a forward-thinking partner. If some clients prefer traditional vending services for now, don’t worry. Just knowing that you offer more advanced solutions can give them confidence that their needs will be met as they evolve. Plus, customers will also love the flexibility to scale up or change services. In short, an online ordering platform can make all the difference when a potential client is deciding between you and a competitor.

In today’s competitive market, showing that you are a modern and customer-centric Vending & OCS provider can help you win new business. Don’t get left behind when it comes to offering a robust online ordering platform.

Ready to learn more about how Supply Wizards can help you win new business with our online ordering platform? Contact us here or call (833) 256‑8382.

Online Ordering, Vending Operators, OCS Operators, Snacks, Beverages, Coffee, Office Pantry

The Supply Wizards Online Ordering Platform Benefits Your Customers, Too!

November 22, 2024August 30, 2024 by Katie

Managing break room services can be a lot of work. The good news is there are a few things to make it easier, starting with an online ordering platform, which can save time and reduce stress for your customers. The Supply Wizards online ordering platform offers just that. For busy office managers, facilities managers, and HR managers, this is a game-changer. With its easy and convenient interface, customers can order coffee, snacks, drinks, and other essentials without hassle.

Keep reading to learn how an online ordering platform can benefit your customers.

Save Time and Money

Your customer doesn’t want to waste time traveling to multiple stores to restock the break room. You can give customers access to everything they need in one place. With our ordering platform, you can offer customers a wide variety of refreshments and essentials. This saves valuable time and money for your customers who are in charge of restocking the break room. Plus, they no longer have to worry about missing items or last-minute store runs. By using online ordering, they can easily get all their orders from a single place. The result? Cost savings and more efficiency.

Online Ordering Makes It Easy

Before using the platform, your customers had to rely on phone calls or emails to place orders. This can lead to confusion, delays, or lost orders. For instance, if your staff scribbled a customer’s order on a Post-it note, it could easily be misplaced. Or, your customer’s email could land in your spam folder. With online ordering, office managers and HR managers can quickly place orders from their computers or smartphones. This allows them to focus on more important tasks while making sure the break room stays fully stocked.

Stay On Budget

One of the best parts of our ordering platform? It comes with a budgeting tool. This is helpful for companies that need to manage their refreshment services within a specific budget. This small but essential tool makes it easier for your customers to manage their break room expenses over time.

Discover New Products

Another great benefit of online ordering is being able to try new coffee brands, snacks, and beverages. Vending and OCS operators can regularly update the platform with new and exciting products. This gives the office manager a chance to impress the team and keep employees happy and engaged.

Supply Wizards’ online ordering platform is a valuable B2B e-commerce solution to offer your customers. It saves time, ensures easy ordering, helps them stay on budget, and keeps employees excited with new product selections.

Ready to learn more? Contact us today at (833) 256‑8382 or info@supplywizards.com to get started!

Refreshments, Online Ordering, Convenience, Vending Operators, OCS Operators

How to Pick the Best Refreshments for Your Customers’ Break Rooms

April 25, 2024 by Katie

As a Vending and OCS operator you know how hard it can be to select refreshments for your clients. There are many different tastes and preferences, so how can you know they’ll love the snacks and beverages you select for their break room?

Vending and OCS Operators often ask us, “What refreshments should I stock in my client’s break room?” And we understand the value of knowing your customer. That’s why we’ve dedicated this blog to factors you should consider when selecting the office coffee, snacks, beverages, and other essentials to meet your customers’ needs.

Survey Your Clients

Yes, it can be as simple as asking your customers what they want! You can survey your customers to get their thoughts about refreshments and products they want in the break room. Whether it’s coffee and tea, tasty snacks, ready-to-eat meals, or sundries, you should be prepared to deliver the products your clients want most.

Follow the Data

Again, it’s important to study and know your client. So, do your research and follow the data! For example, you might notice that your clients have Millennial and Gen Z employees. Those customers may want energy drinks, cold brew, protein bars, Kombucha, plant-based options, and other trendy snacks. On the other hand, teams with Generation X employees might want hot coffee and tea, flavored water, and tasty juices. In other words, optimize your product mix based on workplace demographics.

Consider Dietary Needs and Preferences

Now more than ever, people have specific diets, restrictions, and preferences. Make sure to stock a variety of refreshments in the break room. Consider gluten-free, vegan, vegetarian, organic, protein, and keto-friendly refreshment options. Your customers will appreciate it!

Choose Healthy Refreshments

If you’re looking for ways to support your client’s employees health and wellness goals, start with the break room. You can help your clients keep their staff energized and engaged by providing healthy refreshments, such as salads, raw nuts, and sugar-free snacks. Your clients will appreciate that you are partnering with them to keep their team thriving. After all, healthy and happy employees mean fewer sick days, reduced healthcare costs, and a more productive workspace. It’s a win for everyone!

Benefits of Office Refreshments

There are so many reasons to offer tasty refreshments at work. Not only does it give employees a place to wind down between tasks. But it’s also convenient on busy days. A great break room can help retain employees and also recruit new talent. Plus, it gives your customers a place to connect and collaborate outside of a meeting room. This can boost overall company morale and happiness.

How We Can Help!

By offering products through Supply Wizards’ online ordering platform, you can make it easy for your customers to find refreshments they love and discover new snacks and beverages. Not only that, but clients can see your digital promotional banner on their personalized online ordering system. You can use this banner to promote new and popular products to the client. In short, our online ordering platform is a WIN for the client because it offers them convenience. It’s a WIN for your business because you can increase product sales.

Ready to learn more? Contact us today to get started. We can’t wait to work with you!

Online Ordering, Convenience, Vending Operators, OCS Operators, Technology

A Step-by-Step Guide to Vending & OCS Operators Transitioning Customers to Online Ordering

February 29, 2024 by Katie

You already know the importance of having modern conveniences. However, you also want an easy change for your customers. One big shift among vending and OCS Operators is moving their customers to online ordering platforms. But it’s not always easy to make the change. So, let’s talk about some of the things you can do to make the process easier — for both you and your customers! Below, we will answer all the questions you might be asking.

Will the customer be OK with it?

Before making the switch, talk to your customers. Ask them about their comfort levels with online ordering. Then, provide any assistance where it is needed. Some customers may readily embrace the change, while others may need more guidance. They need to know you have their back — and their breakroom!

Will I lose sales?

It’s natural to consider the state of your sales. But with the right approach, online ordering can increase sales. Yes, it’s true! It’s common to see an increase of 20-25% in sales. By using a platform that features popular brands and new products and is easy to use, you can gain new loyal customers and increase sales. Plus, automated reminders can also help with consistent orders.

How do I do it?

Moving customers to an online ordering platform involves a structured approach:

Determine which customers to invite and inform them about the new change.
Give them information that is customized to their needs.
Set up a delivery schedule to keep it going.
Send an introductory email providing the customers their unique login credentials and basic instructions.
Follow up to make sure they have a positive experience.
Address any concerns along the way.

Working with Supply Wizards makes the switch even easier. We handle adding customers, products, product images, and customized lists to the platform as well as helping with introductory emails and support.

Benefits of Online Ordering

Online ordering has many benefits for both operators and customers. For one, it makes ordering office coffee products, office pantry refreshments and water filtration supplies easy. It also helps you offer a wide range of products to your customers. The best part? It’s super convenient to manage office coffee orders, and more any time, anywhere. With the right platform, you can improve customer satisfaction and increase sales.

Why Work With Us?

At Supply Wizards, we understand the challenge of moving from a traditional service to online ordering. But our platform is made to simplify business operations for Vending and OCS Operators like you. With customizable flyers, automated reminders, and full support, we will make sure you have a smooth transition. And we’ll do this while maximizing your sales potential. Ready to get started? Contact us today to learn more!