Looking for a streamlined way to connect with clients? Supply Wizards is here to help you provide the best customer experience possible. Let’s start with the importance of maintaining equipment like coffee brewers and plumbed water dispensers. Your clients want to know that their machines function well and that they’ll be quickly taken care of if a technical issue arises. That’s where our Filter Maintenance Application comes in. Supply Wizards makes it easy for operators to manage filter changes among other things and ensure their equipment runs smoothly. So, here’s how it works.
About the Mobile App
What’s the main purpose of our app? It is to help Vending and OCS Operators’ technicians stay on top of changing filters for break room equipment. Whether it’s coffee brewers, water dispensers, or ice machines, our platform keeps everything organized – no more manual tracking and Excel spreadsheets! Using the web-based Maintenance Dashboard, operators can set filter change schedules, view all clients that have an upcoming service date, keep track of machine inventory at the client level, and more. Then, technicians use our mobile app to easily keep track of the filter changes.
Improvements to the Filter Maintenance App
We understand that our app is important to the Vending and OCS Operator’s business. That’s why we’re thrilled to share that we made recent improvements:
- Brand new Maintenance Dashboard that allows for easier scheduling management.
- Operators can now manage maintenance schedules on both machine and individual product levels, all in one place. Now, you can see all customers with upcoming service dates, and each customer can have multiple schedules depending on which type of maintenance you need to perform.
- Operators can now do inventory management, keeping track of all their machines in one place.
- Drivers see the exact location of each machine shown to them in the app.
- Drivers know exactly how many filters they need to carry with them for each service.
Benefits for Vending and OCS Operators and Their Clients
The app offers many benefits for Vending and OCS Operators.
- It means more revenue to your bottom line. No more missing a scheduled filter change or forgetting to invoice the customer.
- It streamlines scheduling and carrying out filter changes for you and your technicians so that you can reliably perform routine maintenance work to prevent small issues from becoming big problems.
- You can make clients happy with well-functioning machines. And, satisfied clients are more willing to refer new business.
Your clients benefit as well!
- Clients can offer their employees, guests, and customers premium coffee and pure, fresh water without having to worry about malfunctioning equipment.
- They will appreciate that you are proactive about servicing the equipment. Spending less time worrying about the coffee machines means they have more time to focus on their primary business.
At Supply Wizards, we’re passionate about providing robust, integrated B2B e-commerce solutions to help your business thrive. Drop us a note if you’re ready for a demo of our mobile app or our online ordering platform.