by SW Admin | Aug 31, 2022 | Operators
Even if you aren’t looking to sell your OCS business, adding value should always be a strategic goal as it appeals to both customers and potential investors. The creation of value is the driving force behind any exchange. Everyone needs to get something out of the...
by SW Admin | Jul 25, 2022 | Operators
Last week, we attended vending market watch’s webinar “State of the Vending & micro market industry report.” The discussion, moderated by industry veteran Bob Tullio, covered many topics ranging from trends in the workplace to the latest industry sales data to...
by SW Admin | Jun 15, 2022 | Operators
Managing customer orders is hard work. There’s no doubt about it. What OCS operators have to do on a daily basis is nothing short of logistical magic. This includes receiving and processing orders, managing routes, and navigating last-minute issues that impact many...
by SW Admin | Mar 14, 2022 | Operators
Up until March of 2020, the relationships that OCS operators built with customers were mainly done through routine face-to-face interactions: regular visits from drivers and sales reps to key accounts to make sure needs were being met and exceeded. But once everything...
by SW Admin | Nov 18, 2020 | Operators
Early into the Covid-19 pandemic, when operators were scrambling to figure out how to proceed (if they could at all) in this brand new environment, there were a handful that had the ability to try and meet the changing landscape head-on. These were the operators who...
by SW Admin | Aug 4, 2020 | Operators
So much of an OCS operator’s success depends on face-to-face communication. The initial sales meeting, routine deliveries, and even the occasional repair call offer ample opportunity to connect with customers and prospects. It’s during these interactions relationships...
