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Why Digital Relationships with Your Customers Matter

Why Digital Relationships with Your Customers Matter

by Supply Wizards | Mar 14, 2022 | Operators

Up until March of 2020, the relationships that OCS operators built with customers were mainly done through routine face-to-face interactions: regular visits from drivers and sales reps to key accounts to make sure needs were being met and exceeded. But once everything...
Why Adding E-Commerce Isn’t ‘Pivoting’ But Preparing for a Post-Covid World

Why Adding E-Commerce Isn’t ‘Pivoting’ But Preparing for a Post-Covid World

by Supply Wizards | Nov 18, 2020 | Operators

Early into the Covid-19 pandemic, when operators were scrambling to figure out how to proceed (if they could at all) in this brand new environment, there were a handful that had the ability to try and meet the changing landscape head-on. These were the operators who...
How Operators Can Maintain Customer Relationships Right Now (And Come Out Stronger on the Other Side of a Crisis)

How Operators Can Maintain Customer Relationships Right Now (And Come Out Stronger on the Other Side of a Crisis)

by Supply Wizards | Aug 4, 2020 | Operators

So much of an OCS operator’s success depends on face-to-face communication. The initial sales meeting, routine deliveries, and even the occasional repair call offer ample opportunity to connect with customers and prospects. It’s during these interactions relationships...
What Should Operators Do Now? Our Key Takeaways NAMA’s “Pivoting for Success” Webinar

What Should Operators Do Now? Our Key Takeaways NAMA’s “Pivoting for Success” Webinar

by Supply Wizards | May 21, 2020 | Operators

Factors affecting operations might be out of your control right now, but you can still shape how you adapt and prepare your business for when things start to pick up again, all while keeping employees and customers safe and healthy. This was the main theme of NAMA’S...
From Stagnant To Scalable: How Technology Adds Value To Your Vending & OCS Business

From Stagnant To Scalable: How Technology Adds Value To Your Vending & OCS Business

by Supply Wizards | Apr 23, 2020 | Operators

Despite the current situation and the impact of COVID-19, there is still reason to be optimistic about the future of vending and OCS. That reason is technology. Software platforms are popping up all over to help make operations more efficient, leading to better...
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Recent Posts

  • Why Digital Relationships with Your Customers Matter
  • Why Adding E-Commerce Isn’t ‘Pivoting’ But Preparing for a Post-Covid World
  • How Operators Can Maintain Customer Relationships Right Now (And Come Out Stronger on the Other Side of a Crisis)
  • What Should Operators Do Now? Our Key Takeaways NAMA’s “Pivoting for Success” Webinar
  • From Stagnant To Scalable: How Technology Adds Value To Your Vending & OCS Business

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